Software Benchmark Ranking & Technical Audit
Independent Software Quality Inspection Based on Global Standards
As an ERP consultant and IT governance advisor with decades of hands-on experience, I conduct independent software technical audits to assess the quality, integrity, performance, and compliance of enterprise and business-critical software systems. This page outlines my approach to what I call “Software Benchmark Ranking”—a structured evaluation method grounded in international standards and real-world vendor best practices.
Objective of the Audit
To inspect, rank, and provide strategic insight into business software—whether built in-house or acquired from vendors—by measuring against globally accepted benchmarks, including:
+ Specifications from leading vendors (e.g., Microsoft D365, SAP, Oracle, Salesforce)
+ ISO/IEC software quality standards
+ Secure software development frameworks
+ IT governance and data protection requirements
Standards and Frameworks Referenced
My evaluation approach draws from internationally recognized controls and conformance guidelines, including:
Standard / Framework Purpose, ISO/IEC 25010, Software product quality model, ISO/IEC 12207, Software lifecycle processes, ISO/IEC 27001 / 27701, Information security and data privacy CMMI-DEV (V2.0) Process maturity for software development, IEEE 1028 / 1012, Software inspection and verification standards, OWASP ASVS Application security verification practices, WCAG / UI-UX Heuristics Accessibility and user experience benchmarks.
Strategic Benchmark Rankings
Rankings based on criteria tailored to client needs help businesses select ERP solutions that best fit their growth plans.
Audit/Inspection Approach
My audit framework breaks down software evaluation across eight primary technical and governance domains:
1
System Architecture & Platform Alignment
+ Compatibility with operating systems and devices
+ Deployment models: on-premise, cloud-native, or hybrid
+ Architectural design patterns (modular, service-based, layered)
2
Codebase & Structure
+ Modular and layered architecture
+ Code clarity, reusability, and naming conventions
+ Source/version control system usage
3
Database & Metadata Management
+ Master data structure and referential integrity
+ Metadata-driven processing
+ Backup, retention, and archival strategies
4
Security & Access Control
+ Role-based access control (RBAC) and permission segregation
+ Data encryption (at-rest and in-transit)
+ Logging, anomaly detection, and user behavior auditability
5
Execution Performance & System Efficiency
+ Load and stress testing results
+ CPU/memory usage benchmarks
+ Responsiveness under concurrent user conditions
6
UX/UI & Accessibility
+ Responsiveness across devices
+ Clarity and intuitiveness of interface
+ Accessibility compliance (e.g., WCAG 2.1)
7
Documentation & End-User Support
+ Availability of structured technical and user documentation
+ Inline help and support tools
+ Update logs and product roadmap visibility
8
SDLC, DevOps, & Maintenance
+ Traceability across the Software Development Lifecycle
+ CI/CD automation and release management
+ Patch management, testing protocols, and upgrade routine
9
* Use Cases of This Audit
+ Enterprise procurement assessment before software investment
+ Product validation for in-house or third-party development
+ Software lifecycle audit for continuous improvement
+ Readiness checks for NBR, ISO, GDPR, or cybersecurity audits
📋 Audit Alignment with Enterprise Policies & Process Guidelines
Software systems cannot be evaluated in isolation—they must align with the enterprise’s broader governance framework, operational processes, and business objectives. My audit therefore integrates:
🏛️ Organizational Compliance References
+ Organizational Quality Manual: Software conformance to declared quality policies and process excellence goals
+ Process Guidelines & SOPs: Validation of whether software supports actual execution of standard operating procedures (SOPs)
+ Business Objectives & KPIs: Audit traceability linking software features and controls to specific business targets
+ Risk Management Framework: Identification of residual risks in software usage against organizational risk appetite
+ Information Governance Policy: Data ownership, access, security, and classification compliance
+ Digital Transformation or BD Roadmap: Conformity of software with long-term enterprise IT strategy and modernization plans
📏 Controls & Criteria Used in Audit Scoring
Each audit incorporates controls and measurable criteria drawn from both international standards and organizational documents.
Audit Source Criteria Used ISO/IEC 25010Functional suitability, maintainability, reliability ISO/IEC 27001 / 27701Confidentiality, integrity, availability, personal data handling ISO/IEC 12207 / CMMI-DEV Process maturity, traceability, and lifecycle integrity IEEE Standards (e.g., 1012, 830) Verification & validation processes, requirement completeness OWASP ASVS Security controls, session management, input validation Internal SOPs & Quality Manuals Business flow validation, audit trails, user accessibility Business Development Documents Feature-set alignment with product vision, innovation roadmap.
Audit checklists are customized per organization, while the ranking uses a transparent and explainable point system.
👥 Human Competency & Organizational Readiness Assessment
Effective software quality depends on people and infrastructure support just as much as code. This is why I include a competency audit of the human elements:
People Competency Evaluation Areas
Software Development & QA Team
• Coding and architecture design proficiency
• Awareness of secure coding practices and SDLC standards
System Administrators & DBAs
• OS/Database optimization, patching, backup routines
• Disaster recovery readiness
Security & Compliance Officers
• Identity and access management expertise
• Audit log monitoring, data breach response capabilities
IT Infrastructure & Support Engineers
• Knowledge of cloud/on-premise deployment
• Network resilience, uptime assurance
Middle & Executive Management
• Understanding of digital strategy, ERP lifecycle, and audit implications
• Responsiveness to audit recommendations and remediation plans
Each role is assessed through interviews, documented competencies, certifications, or performance logs.
🧭 Organizational Infrastructure & Management Support
A sound enterprise software ecosystem is enabled by the right infrastructure and leadership. My audit assesses:
+ Infrastructure Capacity: Servers, cloud provisioning, backups, failover mechanisms
+ ICT Governance Framework: Defined roles, escalation paths, and decision rights
+ Support from Management: Budget allocation, leadership commitment, openness to change
+ IT Policy Enforcement: Evidence of regular reviews, non-conformance handling, and compliance records
📌 Final Recommendations
The Software Benchmark Audit does not just point out weaknesses— it offers targeted, actionable recommendations to:
+ Optimize system performance and security
+ Close conformance gaps
+ Improve documentation and maintainability
+ Empower internal teams through training and best practices
+ Align IT systems more closely with long-term enterprise strategy

Output: Software Benchmark Scorecard
Each audited software receives a composite score based on domain-level compliance and maturity. This may be presented as:
+ A++ to C grading scale
+ Heatmap of domain strengths and weaknesses
+ Benchmark gap analysis versus global leaders
+ Compliance reports mapped to ISO/IEC or CMMI controls
+ Use Cases of This Audit
+ Enterprise procurement assessment before software investment
+ Product validation for in-house or third-party development
+ Software lifecycle audit for continuous improvement
+ Readiness checks for NBR, ISO, GDPR, or cybersecurity audits
+ Tailored Optimization Strategies
+ Customized recommendations aligning software with business goals.
+ Benchmarking with Precision
+ Applying rigorous criteria to rank software solutions effectively.
Why This Matters
In an era where business software powers mission-critical operations, technical transparency and compliance are no longer optional—they’re strategic imperatives. My software benchmark audit services help organizations:
Make informed decisions
Reduce operational risk
+ Ensure alignment with global best practices
+ Strengthen investor, auditor, and customer confidence
Interested in a Software Audit?

Mujahidul Haque
If you’re a developer, founder, CTO, investor, or enterprise IT buyer—get in touch for a confidential, independent software audit. I offer full-stack reviews or focused assessments tailored to your context.
📩 Contact Me for a consultation
🌐 Or explore my LinkedIn for credentials and past engagements